Order Processing

Orders are processed after successful payment confirmation. Processing time may vary depending on product availability and order quantity. Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

• Estimated delivery time is 5–10 business days, depending on the delivery location.
• Delivery timelines are estimates and may vary due to weather conditions, transport delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on the delivery location, order size, weight, and applicable logistics charges. The final shipping cost will be displayed during checkout before payment is completed.

Order Cancellation

Orders cannot be cancelled once they have been processed and dispatched for shipment.

Damaged or Incorrect Deliveries

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photographs of the product and packaging. After verification, we will provide an appropriate resolution in accordance with our company policy.